Last updated: 2 November 2026
The steps below describe how to place an order on EvoStore.ro.
1. Find the product
- Search by name, code or model in the search bar at the top of the page, or browse the categories and brands.
- On category pages you can narrow down the list with the filters shown.
- On the product page you will find the price (VAT included), availability, description and specifications.
2. Add the products to your cart
Press „Add to cart”. In the cart you can change quantities or remove products and see an estimate of the delivery cost. When you are ready, press „Continue to checkout”.
3. Fill in your details
- With or without an account: you can also order without an account, and the order confirmation is sent to you by e-mail. If you have an account, sign in first so that you can find the order in „My account”.
- Billing details: choose Individual or Company. For companies, once you enter the CUI (tax identification number), the company details (name, Trade Register number, address) are filled in automatically from ANAF; you can change them if needed.
4. Choose delivery
- FAN Courier or Sameday courier: 25 lei (VAT included), free for orders with a product value of at least 400 lei. Estimated time: 1–5 working days from order confirmation. Courier delivery is available for orders of up to 3 kg.
- Personal collection from the shop: free, from Str. Mihail Sebastian nr. 62-88, sector 5, Bucharest. We will let you know when your order is ready.
The methods available for your cart and the exact cost are shown in the „Delivery” step, before you send the order. Details on the Delivery page.
5. Choose the payment method
- Cash on delivery: you pay when you receive the order. For courier delivery a cash-on-delivery fee of 5 lei is added, including when delivery is free; the fee is included in the total shown before you send the order.
- Online card payment: available when it appears as an option in the „Payment method” step.
6. Send the order
Check the order summary, tick acceptance of the Terms and conditions and press „Order with obligation to pay”. You will immediately receive an e-mail with the order details. We check the order and contact you for confirmation; the contract is concluded when the order is confirmed.
7. Track your order
- You receive an e-mail every time the order status changes.
- If you have an account: My account → My orders shows the order status and, when available, the AWB (tracking) number and the parcel tracking link.
- Without an account: use the „View order details” button in the confirmation e-mail.
8. Returns and warranty
As a consumer, you can withdraw from the products ordered within 14 days of receipt, without giving a reason: see the Returns policy and the Withdrawal form. For defective products, see Warranty and Service.
Need help?
Phone 0725 697 694 · e-mail comenzi@evostore.ro · contact form.
